Title : Team leader

Location : Durgapur

Salary : Negotiable as per experience

Job Type : Full-time

Experience : 3-5 years

Qualification : under-graduation/ post-graduation - any specification

Responsibilities :

  • Monitoring and delegating tasks
  • Assisting and managing the team with work, training and development
  • Completing paperwork and handling complaints
  • Controlling attrition
  • Reviewing presentations and managing daily activities
  • Handling inbound and outbound call escalations
  • Reporting to seniors about requirements and management

Job Description :

our company requires a team leader for the BPO team to handle the employees and take care of their issues, training them and helping the employees in need. Kindly check the job responsibility for more information related to the job.